Frequently Asked Questions

How do I determine the right size for my Apple Watch band?

The sizing of our Apple Watch bands and accessories in our store is based on the size of your Apple Watch itself.

To order the correct band for your Apple Watch, you will need to know its case size. You can find this information engraved on the top right side of the back of your watch.

Here's a simple guide to help you pick the right size when placing your order:

  1. For watches in the 38mm, 40mm, or 41mm range, select "38mm/40mm/41mm" if your watch falls under any of the following:

    • 38mm Apple Watch Series 0, 1, 2, or 3
    • 40mm Apple Watch Series 4, 5, 6, or SE
    • 41mm Apple Watch Series 7 or 8
  2. For watches in the 42mm, 44mm, 45mm, or 49mm range, choose "42mm/44mm/45mm/49mm" if your watch is any of the following:

    • 42mm Apple Watch Series 0, 1, 2, or 3
    • 44mm Apple Watch Series 4, 5, 6, or SE
    • 45mm Apple Watch Series 7 or 8
    • 49mm Apple Watch Ultra

By following this simple guide, you can be confident that you are selecting the right size band for your Apple Watch.


How quickly is my order processed?

Usually your order will be processed and shipped within 1-3 business days.


How do I track an order I have placed?

We will provide you with a tracking number which you will receive via email after the order is processed.


How long will it take to receive my order?

Under normal circumstances, shipment will take about 7-12 days.


What size band do I need?

Apple Watch bands come in different sizes depending on the model you have. Make sure to choose the right size that fits your specific Apple Watch model.


How do I change the watch band?

Changing the watch band is simple. Just locate the quick-release button on the back of your Apple Watch, gently press and hold it, then slide the current strap off and align the new strap with the connector to attach it.


Where does Suitisbest ship product?

We ship our products from warehouses located around the world, including various facilities in the US, UK, Europe, and China.


How do I set up a return?

To set up a return please contact customer service.


Can I return a band if it has been worn?

We only accept returns on items in new, unused conditions. Once a leather strap is installed then removed, there will be immediate signs of wear and thus the item can’t be re-sold.


How much does shipping cost?

For customers in the United States, Canada, United Kingdom, Germany, France, Italy, and Spain: Enjoy free shipping on orders over $30. For orders below $30, a shipping fee of $4.99 will be applied.

For customers in other countries: Enjoy free shipping on orders over $80. For orders below $80, a shipping fee of $5.99 will be applied.


Do you do custom orders?

Yes, we accept custom orders, just contact customer service to proceed with your order.